iiS Fast Track Help Desk & PPM - FM and IT Service Desk Software
 

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iiS Fast Track Help Desk & PPM - Service Desk and Cyclical Task software

Solve your Help Desk Requirements in hours, not Months

Help Desk Charts - click for more details

Find Out More
To find out more about Fast Track Help Desk, Click here or on the image above. Includes PDF's and live-use movies.
 
Click on the Movie Reel links below to see Fast Track Help Desk and PPM in real scenario action.

Log Calls in Seconds
Calls can easily be logged, confirmed and issued by email, job ticket or text message.

NETBOOK Version - click for more details

NETBOOK Version with WiFi Sync to Master Database
The NETBOOK Version of Fast Track Help Desk & PPM allow Engineers to take their work with them, and synchronise as soon as they are back in Wireless (WiFi) contact with the Master Database. Netbooks weigh about 2 pounds, and have none of the size-and-functionality limitations of PDA's.

Fast Track PPM

Introduction
Overview of PPM Tasks and Work Dates.
Click here to find out more about Planned Maintenance.
 

EXPRESS Version £249
With Fast Track Help Desk EXPRESS version, you can be logging calls within hours, by buying today. Features and users can be added as needed. Click here for details.
 
FM Direct News
FM Direct of South London is iiS's main partner provider of value-added FM consultancy services. Click here for further details.
 
  Ordering by PO
 Click here or on the image below for ordering information on FULL and MULTI-USER versions of Fast Track Help Desk and Fast Track PPM.
 Order by PO - click here
 
Powerful Features

Log Calls in Seconds
Automatic Emails for Job Instructions and Confirmation
Monitor Escalation & Jeopardy
Asset Management
Flexible Reports
Windows & Web
 
Click to Download

Try the Software
Click here or on the button above to download a trial version of Fast Track Help Desk with Fast Track PPM.
The trial version can be activated to FULL or EXPRESS versions.
 

 What Customers Say
 Click here to find out what iiS customers say about iiS solutions, support and services. Including:
"At Last a Help Desk that works"
"500 calls a day"
"increasing the performance"
"able to rely on iiS support"
 

Web & Pocket PC

Help Desk for Web and Pocket PC
Live Browser and Pocket PC front-ends allows your service providers and/or your customers to request, submit and monitor job progress. Click here to find out more.
 
 
 Spread Your Costs - click for more details

£2.50 a Day!
We can HOST your Help Desk for a startling £2.50 per user per day. Your staff, service providers and customers can have access anywhere in the World. More Info.
 

Hosted Solutions
A hosted solution means big savings in setup and maintenance. Typically costs are allocated to operations, reducing capital expenditure. Find out more.
Hosted Help Desk - click for more details
Hosted systems can be tailored to match your company brand. Find out more.
 

Australia News
iiS is now partnering with a ACP Solutions of Melbourne. Click here on the flag for details!