Fast Track Help Desk & PPM - Asset and Facilities Management Software

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iiS Fast Track Help Desk & PPM - Help Desk and Cyclical Maintenance software

We help you solve your Requirements in Hours, not Months

Fast Track Help Desk & PPM provide the powerful, scalable tools you need to automate your maintenance activities. Systems can be started off as standalone or a small group, and scale up to include web-based access for service providers, customers, including self-service from anywhere.

Fast Track Help Desk & PPM includes mechanisms to closely monitor performance, including costs, SLA's and KPI's The software covers key aspects:

MANAGEMENT of all key processes, including rapid capture and distribution of reactive calls to the appropriate service provider, and automatic allocation of PPM tasks by print or email to internal and external contractors. Windows, Web and Mobile versions.

CONTROL of resources and costs, including labour, parts, schedule of rates and miscellaneous items.

BUSINESS INTELLIGENCE mechanisms provide for the analysis required to pinpoint successful and problematic areas.
  Beginning to End Processing - click to find out more
The Fast Track Help Desk &PPM Intro video is below - try FULL SCREEN for best detail.
Find Out More Click Here for Details, Movies and Brochures of the Fast Track Help Desk & PPM solutions.
SMARTPHONE Maintenance Management is here. Manage Help Desk and PPM jobs with iPhone, Blackberry and Android. Receive, Update and SIGN-OFF jobs.
Click here to find out how.
  Fast Track Mobile for Smartphone on iPhone and Blackberry
Fully HOSTED SYSTEMS are available from as little as 1 per user per Day. Click here to find out how.
The NETBOOK version empowers your staff with cost-effective automatic synchronisation. Click for more info.
WEB & POCKET PC solutions provide SELF-SERVICE for Customers and Contractors alike. More here.
iiS Strategic partner FM Direct receives plaudits for hosted and managed solutions, using iiS software. More.
Melbourne-based ACP Solutions is providing systems based on iiS software. More information.