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Partners |
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Other iiS Sites |
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iiS Fast Track Help Desk & PPM - Help Desk and Cyclical Maintenance software
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We
help you solve your Requirements in
Hours, not
Months |
Fast Track Help Desk & PPM
provide the powerful, scalable tools you need to automate your
maintenance activities. Systems can be started off as standalone or a
small group, and scale up to include web-based access for service
providers, customers, including self-service from anywhere.
Fast Track Help Desk & PPM includes mechanisms to closely monitor
performance, including costs, SLA's and KPI's The software covers key
aspects:
MANAGEMENT of all key processes,
including rapid capture and distribution of reactive calls to the
appropriate service provider, and automatic allocation of PPM tasks by
print or email to internal and external contractors. Windows, Web and
Mobile versions.
CONTROL of resources and costs,
including labour, parts, schedule of rates and miscellaneous items.
BUSINESS INTELLIGENCE mechanisms
provide for the analysis required to pinpoint successful and problematic
areas. |
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Find Out More Click
Here for Details, Movies and Brochures of the
Fast Track Help Desk & PPM solutions. |
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| LATEST |
SMARTPHONE Maintenance
Management is here. Manage Help Desk and PPM jobs with
iPhone,
Blackberry and
Android. Receive, Update and SIGN-OFF jobs.
Click here to find out
how. |
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| Fully
HOSTED SYSTEMS
are available from as little as £1 per user per Day.
Click here to find out
how. |
| The
NETBOOK
version empowers your staff with cost-effective
automatic synchronisation.
Click for more info. |
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WEB & POCKET PC
solutions provide SELF-SERVICE for Customers and
Contractors alike. More here. |
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| PARTNERS |
| iiS Strategic partner
FM Direct
receives plaudits for hosted and managed solutions,
using iiS software. More. |
| Melbourne-based
ACP Solutions is providing systems
based on iiS software. More
information. |
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